Preparing for a software testing interview can be daunting, but with the right preparation, you can walk in with confidence. This guide provides you with 60+ essential questions and answers that cover everything from basic to advanced topics, ensuring you're ready for any question that comes your way.
Our questions are carefully selected and categorized into 3 sections:
At the end we have also included valuable tips, strategies, and helpful resources to answer tricky interview questions better, as well as suggest some more personal questions that aim to uncover your previous experience in the field for you to prepare.
Good luck with your interview
Software testing checks if software works as expected and is free of bugs before release. For example, in functional testing, testers check if a login feature works by entering valid and invalid credentials.
Testers can do this manually or by running automated test scripts. Testing also ensures the software meets business requirements and catches any missing features or issues early.
There are 2 primary approaches to software testing:
Product quality should be defined in a broader sense than just “a software without bugs”. Quality encompasses meeting and surpassing customer expectations.
While an application should fulfill its intended functions, it can only attain the label of "high-quality" when it surpasses those expectations. Software testing does exactly that:
Read More: What is Software Testing? Definition, Guide, Tools
The Software Testing Life Cycle (STLC) is a systematic process that QA teams follow when conducting software testing. The stages in an STLC are designed to achieve high test coverage, while maintaining test efficiency.
There are 6 stages in the STLC:
Requirement Analysis: testers work with stakeholders (developers, analysts, clients) to understand what needs to be tested. They document these requirements in a Requirement Traceability Matrix (RTM), which serves as the foundation for the test strategy.
Test Planning: from the test strategy, testers create a test plan that outlines testing objectives, scope, deliverables, environment setup, risks, and schedule. It provides detailed guidance for the testing process.
Test Case Development: test cases can be done manually (written in spreadsheets) or automatically (written as scripts using tools like Selenium or Katalon). Manual testing is best for unique scenarios, while automation saves time on repetitive tasks.
Environment Setup: QA teams set up the required hardware, software, and network configurations to run tests, whether locally, remotely, or on the cloud.
Test Execution: testers run the prepared test cases. Manual testing is used for tasks needing human judgment, while automation handles repetitive tasks. Any bugs found are reported to the development team for fixes.
Test Cycle Closure: The team reviews test results, assesses what worked, and documents lessons learned to improve future testing processes. Regular reviews help keep the QA process efficient and effective.
Usually the software being tested is still in the staging environment where no usage data is available. Certain test scenarios require data from real users, such as the Login feature test, which involves users typing in certain combinations of usernames and passwords. In such cases, testers need to prepare a test data set consisting of mock usernames and passwords to simulate actual user interactions with the system.
There are several criteria when creating a test data set:
Shift Left Testing means testing early in the development process to catch bugs sooner. This helps reduce the cost and effort of fixing issues later.
Shift Right Testing happens after the software is released. It uses real user feedback to find issues, improve quality, and plan new features.
Below is a table comparing shift left testing vs shift right testing:
Aspect |
Shift Left Testing |
Shift Right Testing |
Testing Initiation |
Starts testing early in the development process |
Starts testing after development and deployment |
Objective |
Early defect detection and prevention |
Finding issues in production and real-world scenarios |
Testing Activities |
Static testing, unit testing, continuous integration testing |
Exploratory testing, usability testing, monitoring, and feedback analysis |
Collaboration |
Collaboration between developers and testers from the beginning |
Collaboration with operations and customer support teams |
Defect Discovery |
Early detection and resolution of defects |
Detection of defects in production environments and live usage |
Time and Cost Impact |
Reduces overall development time and cost |
May increase cost due to issues discovered in production |
Time-to-Market |
Faster delivery due to early defect detection |
May impact time-to-market due to post-production issues |
Test Automation |
Significant reliance on test automation for early testing |
Test automation may be used for continuous monitoring and feedback |
Agile and DevOps Fit |
Aligned with Agile and DevOps methodologies |
Complements DevOps by focusing on production environments |
Feedback Loop |
Continuous feedback throughout SDLC |
Continuous feedback from real users and operations |
Risks and Benefits |
Reduces risks of major defects reaching production |
Identifies issues that may not be apparent during development |
Continuous Improvement |
Enables continuous improvement based on early feedback |
Drives improvements based on real-world usage and customer feedback |
Aspect |
Functional Testing |
Non-Functional Testing |
Definition |
Focuses on verifying the application's functionality |
Assesses aspects not directly related to functionality (performance, security, usability, scalability, etc.) |
Objective |
Ensure the application works as intended |
Evaluate non-functional attributes of the application |
Types of Testing |
Unit testing, integration testing, system testing, acceptance testing |
Performance testing, security testing, usability testing, etc. |
Examples |
Verifying login functionality, checking search filters, etc. |
Assessing system performance, security against unauthorized access, etc. |
Timing |
Performed at various stages of development |
Often executed after functional testing |
A test case is a specific set of conditions and inputs that are executed to validate a particular aspect of the software functionality
Test scenario is a much broader concept, representing the real-world situation being tested. It combines multiple related test cases to verify the behavior of the software.
If you don't know which test cases to start with, here are the list of popular test cases for you. They should give you a good foundation of how to approach a system as a tester.
A defect is a flaw in a software application causing it to behave in an unintended way. They are also called bugs, and usually these terms are used interchangeably, although there are some slight nuances between them.
To report a defect/bug effectively, there are several recommended best practices:
The defect/bug life cycle encompasses the steps involved in handling bugs or defects within software development. This standardized process enables efficient bug management, empowering teams to effectively detect and resolve issues. There are 2 approaches to describe the defect life cycle: by workflow and by bug status.
The bug life cycle follows these steps:
When reporting bugs, we should categorize them based on their attributes, characteristics, and criteria for easier management, analysis, and troubleshooting later. Here is a list of basic bug categories that you can consider:
Read More: How To Find Bugs on Websites
Automated testing is best for large projects with many repetitive test cases, as it ensures accuracy and consistency without human errors.
Manual testing is better for smaller or one-time tests, ad-hoc checks, and finding hidden bugs. It relies on human creativity, which machines lack.
Automating tests for small projects can take more time and effort than manual testing. Deciding whether to automate depends on the project’s needs, time, and resources.
Read More: Manual Testing vs Automation Testing
A test plan is like a detailed guide for testing a software system. It tells us how we'll test, what we'll test, and when we'll test it. The plan covers everything about the testing, like the goals, resources, and possible risks. It makes sure that the software works well and is of good quality.
Regression testing is a type of software testing conducted after a code update to ensure that the update introduced no new bugs. It involves repeatedly testing the same core features of the application, making the task repetitive by nature.
As software evolves and more features are added, the number of regression tests to be executed also increases. When you have a large codebase, manual regression testing becomes time-consuming and impractical. Automated testing can be executed quickly, allowing faster feedback on code quality. Automated tests eliminate risks of human errors, and the fast test execution allows for higher test coverage.
✅ Advantages of Automated Testing Tools:
❌ Disadvantages of Automated Testing Tools:
The test pyramid is a testing strategy that represents the distribution of different types of automated tests based on their scope and complexity. It consists of three layers: unit tests at the base, integration tests in the middle, and UI tests at the top.
Gray-Box Testing:
Certain test cases should be prioritized to ensure critical and high-risk areas are tested early, optimize resources, and meet project timelines. Key approaches to test case prioritization include:
A traceability matrix is a key document that helps ensure comprehensive test coverage and establishes links between various artifacts in the software development life cycle.
Exploratory testing is an unscripted, manual software testing type where testers examine the system with no pre-established test cases and no previous exposure to the system. Instead of following a strict test plan, they jump straight to testing and make spontaneous decisions about what to test on the fly.
Exploratory testing shares many similarities with ad-hoc testing, but there are still minor differences between the 2 approaches.
Aspect |
Exploratory Testing |
Ad Hoc Testing |
Approach |
Systematic and structured |
Unplanned and unstructured |
Planning |
Testers design and execute tests on the fly based on their knowledge and expertise |
Testers test without a predefined plan or test cases |
Test Execution |
Involves simultaneous test design, execution, and learning |
Testing occurs without predefined steps or guidelines |
Purpose |
To explore the software, find issues, and gain a deeper understanding |
Typically used for quick checks and informal testing |
Documentation |
Notes and observations are documented during testing |
Minimal or no formal documentation of testing activities |
Test Case Creation |
Test cases may be created on-the-fly but are not pre-planned |
No pre-defined test cases or test scripts |
Skill Requirement |
Requires skilled and experienced testers |
Can be performed by any team member without specific testing skills |
Reproducibility |
Test cases can be reproduced to validate and fix issues |
Lack of predefined test cases may lead to difficulty reproducing bugs |
Test Coverage |
Can cover specific areas or explore new paths during testing |
Coverage may be limited and dependent on tester knowledge |
Flexibility |
Adapts to changing conditions or discoveries during testing |
Provides flexibility to test based on the tester's intuition |
Intentional Testing |
Still focused on testing specific aspects of the software |
More often used to check the software in an unstructured manner |
Maturity |
Evolved and recognized testing approach |
Considered less mature or formal than structured testing methods |
CI/CD stands for Continuous Integration and Continuous Delivery (or Continuous Deployment), and it is a set of practices and principles used in software development to streamline the process of building, testing, and delivering software changes to production. The ultimate goal of CI/CD is to enable faster, more reliable, and more frequent delivery of software updates to end-users while maintaining high-quality standards.
Continuous Integration (CI):
Continuous Delivery (CD):
Static Testing:
Dynamic Testing:
The V-model is a software testing model that emphasizes testing activities aligned with the corresponding development phases. It differs from the traditional waterfall model by integrating testing activities at each development stage, forming a "V" shape. In the V-model, testing activities are parallel to development phases, promoting early defect detection.
TDD is a software development approach where test cases are written before the actual code. Programmers create automated unit tests to define the desired functionality. Then, they write code to pass these tests. TDD influences the testing process by ensuring better test coverage and early detection of defects.
Read More: TDD vs BDD: A Comparison
Test environment management is vital to create controlled and representative testing environments. It allows QA teams to:
Managing test environments can be challenging in terms of:
Read More: How To Build a Good Test Infrastucture?
Test design techniques are methods used to derive and select test cases from test conditions or test scenarios. Here are some you should know:
1. Equivalence Partitioning
2. Boundary Value Analysis (BVA)
3. Decision Table Testing
4. State Transition Testing
5. Exploratory Testing
6. Error Guessing
Test data management (TDM) is the process of creating, maintaining, and controlling the data used for software testing purposes. It involves managing test data throughout the testing lifecycle, from test case design to test execution.
The primary goal of test data management is to ensure that testers have access to relevant, accurate, and representative test data to perform thorough and effective testing.
Here are the top automation testing tools/frameworks in the current market, according to the survey from State of Quality Report 2024. You can download the report to get the latest insights in the industry.
A test automation framework is a structured way to create and run automated tests. It provides guidelines, reusable components, and best practices to make testing efficient and organized. Several test automation frameworks include:
Read More: Top 8 Cross-browser Testing Tools For Your QA Team
Several criteria to consider when choosing a test automation framework for your project include:
Read More: Test Automation Framework - 6 Common Types
Since these third-party integrations may have been built on different technologies with the system under test, conflicts may occur. Testing for these integrations are necessary, and the process for it is similar to the Software Testing Life Cycle as follows:
Data-driven testing is a testing approach in which test cases are designed to be executed with multiple sets of test data. Instead of writing separate test cases for each test data variation, data-driven testing allows testers to parameterize test cases and run them with different input data, often stored in external data sources such as spreadsheets or databases.
Advantages |
Disadvantages |
Free to use, no license fees |
Limited Support |
Active communities provide assistance |
Steep Learning Curve |
Can be tailored to project needs |
Lack of Comprehensive Documentation |
Source code is accessible for modification |
Integration Challenges |
Frequent updates and improvements |
Occasional bugs or issues |
Not tied to a specific vendor |
Requires careful consideration of security |
Large user base, abundant online resources |
May not offer certain enterprise-level capabilities |
Read More: Top 10 Free Open-source Testing Tools, Frameworks, and Libraries
Model-Based Testing (MBT) is a testing technique that uses models to represent the system's behavior and generate test cases based on these models. The models can be in the form of finite state machines, flowcharts, decision tables, or other representations that capture the system's functionality, states, and transitions.
The process of Model-Based Testing involves the following steps:
TestNG (Test Next Generation) is a popular testing framework for Java-based applications. It is inspired by JUnit but provides additional features and functionalities to make test automation more efficient and flexible. TestNG is widely used in the Java development community for writing and running tests, particularly for unit testing, integration testing, and end-to-end testing.
The Page Object Model (POM) is a design pattern widely used in test automation to enhance the maintainability, reusability, and readability of test scripts. It involves representing each web page or user interface (UI) element as a separate class, containing the methods and locators needed to interact with that specific page or element.
In a test automation framework, abstraction layers are the hierarchical organization of components and modules that abstract the underlying complexities of the application and testing infrastructure.
Each layer is designed to handle specific responsibilities, and they work together to create a robust and scalable testing infrastructure. The key abstraction layers typically found in a test automation framework are:
Parallel test execution is a testing technique in which multiple test cases are executed simultaneously on different threads or machines. The goal of parallel testing is to optimize test execution time and improve the overall efficiency of the testing process. By running tests in parallel, testing time can be significantly reduced, allowing faster feedback and quicker identification of defects.
The main benefits of parallel test execution are:
Category |
Katalon |
Selenium |
Initial setup and prerequisites |
|
|
License Type |
Commercial |
Open-source |
Supported application types |
Web, mobile, API and desktop |
Web |
What to maintain |
Test scripts |
|
Language Support |
Java/Groovy |
Java, Ruby, C#, PHP, JavaScript, Python, Perl, Objective-C etc., |
Pricing |
Free Forever with Free Trial versions and Premium with advanced features |
Free |
Knowledge Base & Community Support |
|
Community support |
Read More: Katalon vs Selenium
Aspect |
Selenium |
TestNG |
Purpose |
Suite of tools for web application testing |
Testing framework for test organization & execution |
Functionality |
Automation of web browsers and web elements |
Test configuration, parallel execution, grouping, data-driven testing, reporting, etc. |
Browser Support |
Supports multiple browsers |
N/A |
Limitations |
Primarily focused on web application testing |
N/A |
Parallel Execution |
N/A |
Supports parallel test execution at various levels (method, class, suite, group) |
Test Configuration |
N/A |
Allows use of annotations for setup and teardown of test environments |
Reporting & Logging |
N/A |
Provides comprehensive test execution reports and supports custom test listeners |
Integration |
Often used with TestNG for test management |
Commonly used with Selenium for test execution, configuration, and reporting |
When creating a test strategy document, we can make a table containing the listed items. Then, have a brainstorming session with key stakeholders (project manager, business analyst, QA Lead, and Development Team Lead) to gather the necessary information for each item. Here are some questions to ask:
Test Goals/Objectives:
Sprint Timelines:
Lifecycle of Tasks/Tickets:
Test Approach:
Testing Types:
Roles and Responsibilities:
Testing Tools:
Several important test metrics include:
Learn More: What is a Test Report? How To Create One?
An object repository is a central storage location that holds all the information about the objects or elements of the application being tested. It is a key component of test automation frameworks and is used to store and manage the properties and attributes of user interface (UI) elements or objects.
Having an Object Repository brings several benefits:
There are several best practices when it comes to test case reusability and maintainability:
Assumptions:
import org.openqa.selenium.By; import org.openqa.selenium.WebDriver; import org.openqa.selenium.WebElement; import org.openqa.selenium.chrome.ChromeDriver; public class TextBoxTest { public static void main(String[] args) { // Set ChromeDriver path System.setProperty("webdriver.chrome.driver", "path/to/chromedriver"); // Create a WebDriver instance WebDriver driver = new ChromeDriver(); // Navigate to the test page driver.get("https://example.com/login"); // Find the username and password text boxes WebElement usernameTextBox = driver.findElement(By.id("username")); WebElement passwordTextBox = driver.findElement(By.id("password")); // Test Data String validUsername = "testuser"; String validPassword = "testpass"; // Test case 1: Enter valid data into the username text box usernameTextBox.sendKeys(validUsername); String enteredUsername = usernameTextBox.getAttribute("value"); if (enteredUsername.equals(validUsername)) { System.out.println("Test case 1: Passed - Valid data entered in the username text box."); } else { System.out.println("Test case 1: Failed - Valid data not entered in the username text box."); } // Test case 2: Enter valid data into the password text box passwordTextBox.sendKeys(validPassword); String enteredPassword = passwordTextBox.getAttribute("value"); if (enteredPassword.equals(validPassword)) { System.out.println("Test case 2: Passed - Valid data entered in the password text box."); } else { System.out.println("Test case 2: Failed - Valid data not entered in the password text box."); } // Close the browser driver.quit(); } }
import org.openqa.selenium.By; import org.openqa.selenium.WebDriver; import org.openqa.selenium.WebElement; import org.openqa.selenium.chrome.ChromeDriver; public class InvalidEmailTest { public static void main(String[] args) { // Set ChromeDriver path System.setProperty("webdriver.chrome.driver", "path/to/chromedriver"); // Create a WebDriver instance WebDriver driver = new ChromeDriver(); // Navigate to the test page driver.get("https://example.com/contact"); // Find the email input field and submit button WebElement emailField = driver.findElement(By.id("email")); WebElement submitButton = driver.findElement(By.id("submitBtn")); // Test Data - Invalid email format String invalidEmail = "invalidemail"; // Test case 1: Enter invalid email format and click submit emailField.sendKeys(invalidEmail); submitButton.click(); // Find the error message element WebElement errorMessage = driver.findElement(By.className("error-message")); // Check if the error message is displayed and contains the expected text if (errorMessage.isDisplayed() && errorMessage.getText().equals("Invalid email format")) { System.out.println("Test case 1: Passed - Error message for invalid email format is displayed."); } else { System.out.println("Test case 1: Failed - Error message for invalid email format is not displayed or incorrect."); } // Close the browser driver.quit(); } }
1. Decide which part of the product/website you want to test
2. Define the hypothesis (what will users do when they land on this part of the website? How do we verify that hypothesis?)
3. Set clear criteria for the usability test session
4. Write a study plan and script
5. Find suitable participants for the test
6. Conduct your study
7. Analyze collected data
Even though it's not possible to test every possible situation, testers should go beyond the common conditions and explore other scenarios. Besides the regular tests, we should also think about unusual or unexpected situations (edge cases and negative scenarios), which involve uncommon inputs or usage patterns. By considering these cases, we can improve the coverage of your testing. Attackers often target non-standard scenarios, so testing them is essential to enhance the effectiveness of our tests.
Defect triage meetings are an important part of the software development and testing process. They are typically held to prioritize and manage the defects (bugs) found during testing or reported by users. The primary goal of defect triage meetings is to decide which defects should be addressed first and how they should be resolved.
The average age of a defect in software testing refers to the average amount of time a defect remains open or unresolved from the moment it is identified until it is fixed and verified. It is a crucial metric used to measure the efficiency and effectiveness of the defect resolution process in the software development lifecycle.
The average age of a defect can vary widely depending on factors such as the complexity of the software, the testing process, the size of the development team, the severity of the defects, and the overall development methodology (e.g., agile, waterfall, etc.).
An experienced QA or Test Lead should have technical expertise, domain knowledge, leadership skills, and communication skills. An effective QA Leader is one that can inspire, motivate, and guide the testing team, keeping them focused on goals and objectives.
Read More: 9 Steps To Become a Good QA Lead
There is no true answer to this question because it depends on your experience. You can follow this framework to provide the most detailed information:
Step 1: Describe the defect in detail, including how it was identified (e.g., through testing, customer feedback, etc.)
Step 2: Explain why it was particularly challenging.
Step 3: Outline the steps you took to resolve the defect
Step 4: Discuss any obstacles you faced and your rationale to overcoming it.
Step 5: Explain how you ensure that the defect was fully resolved and the impact it had on the project and stakeholders.
Step 6: Reflect on what you learned from this experience.
DevOps is a software development approach and culture that emphasizes collaboration, communication, and integration between software development (Dev) and IT operations (Ops) teams. It aims to streamline and automate the software delivery process, enabling organizations to deliver high-quality software faster and more reliably.
Read More: DevOps Implementation Strategy
Agile focuses on iterative software development and customer collaboration, while DevOps extends beyond development to address the entire software delivery process, emphasizing automation, collaboration, and continuous feedback. Agile is primarily a development methodology, while DevOps is a set of practices and cultural principles aimed at breaking down barriers between development and operations teams to accelerate the delivery of high-quality software.
User Acceptance Testing (UAT) is when the software application is evaluated by end-users or representatives of the intended audience to determine whether it meets the specified business requirements and is ready for production deployment. UAT is also known as End User Testing or Beta Testing. The primary goal of UAT is to ensure that the application meets user expectations and functions as intended in real-world scenarios.
Entry criteria are the conditions that need to be fulfilled before testing can begin. They ensure that the testing environment is prepared, and the testing team has the necessary information and resources to start testing. Entry criteria may include:
Similarly, exit criteria are the conditions that must be met for testing to be considered complete, and the software is ready for the next phase or release. These criteria ensure that the software meets the required quality standards before moving forward, including:
Software Testing Techniques |
Testing a Pen |
1. Functional Testing |
Verify that the pen writes smoothly, ink flows consistently, and the pen cap securely covers the tip. |
2. Boundary Testing |
Test the pen's ink level at minimum and maximum to check behavior at the boundaries. |
3. Negative Testing |
Ensure the pen does not write when no ink is present and behaves correctly when the cap is missing. |
4. Stress Testing |
Apply excessive pressure while writing to check the pen's durability and ink leakage. |
5. Compatibility Testing |
Test the pen on various surfaces (paper, glass, plastic) to ensure it writes smoothly on different materials. |
6. Performance Testing |
Evaluate the pen's writing speed and ink flow to meet performance expectations. |
7. Usability Testing |
Assess the pen's grip, comfort, and ease of use to ensure it is user-friendly. |
8. Reliability Testing |
Test the pen under continuous writing to check its reliability during extended usage. |
9. Installation Testing |
Verify that multi-part pens assemble easily and securely during usage. |
10. Exploratory Testing |
Creatively test the pen to uncover any potential hidden defects or unique scenarios. |
11. Regression Testing |
Repeatedly test the pen's core functionalities after any changes, such as ink replacement or design modifications. |
12. User Acceptance Testing |
Have potential users evaluate the pen's writing quality and other features to ensure it meets their expectations. |
13. Security Testing |
Ensure the pen cap securely covers the tip, preventing ink leaks or staining. |
14. Recovery Testing |
Accidentally drop the pen to verify if it remains functional or breaks upon impact. |
15. Compliance Testing |
If applicable, test the pen against industry standards or regulations. |
To better prepare for your interviews, here are some topic-specific lists of interview questions:
The list above only touches mostly the theory of the QA industry. In several companies you will even be challenged with an interview project, which requires you to demonstrate your software testing skills. You can read through our Katalon Blog for up-to-date information on the testing industry, especially automation testing, which will surely be useful in your QA interview.
As a leading automation testing platform, Katalon offers free Software Testing courses for both beginners and intermediate testers through Katalon Academy, a comprehensive knowledge hub packed with informative resources.